By registering as a user, using our service or by otherwise submitting your personal information to us, you give your consent to the collection and use of personal information as explained in this policy. The term “personal information” refers to non-public information that personally relates to or identifies you (such as your name, password, age, gender, email address, postal mailing address, zip code, home/mobile telephone number, Social Security number and/or taxpayer identification number, investment objectives, investment experience, assets and income, and other similar information).
Non-personally identifiable information collected on the website may include, without limitation, website pages viewed, sites visited before visiting the Site, frequency of visits, clickstream data, browser type, operating system, organization name, articles, internet connection speed, presentations viewed, time spent viewing pages of our website or using certain features of our website, demographic data such as server locations, clickstream data, location services, server location, cookies existing on your computer, search criteria used and results, date and time of access or visits to our website, frequency of visits to our website, connection speed, and other information which does not specifically identify you.
By choosing to participate in some of our services, we may be required by law and regulatory bodies to ask for certain information in order to provide our services to you. We make commercially reasonable best efforts to maintain the confidentiality, integrity, and security of our clients’ personal information. Keeping client information secure and using it only as our users want us to are matters of principle for us. Except as you may otherwise expressly approve, we will limit the collection and use of client and user information to what we believe would be useful to service your accounts, administer our business, or to explain our services. We will restrict employee access to client and user information to those who need to know in order to provide our services to you. Our employees will be educated according to our internal policies to reinforce the importance of confidentiality and client privacy. Furthermore, we will maintain commercially reasonable and customary security standards and procedures to protect your information.
How and Why We Gather Information
We or our service providers may also collect web surfing data related to your use of our services (e.g., information regarding which of our web pages you access, the frequency of such access, and your product and service preferences). This may be accomplished by using cookies, web beacons, page tags or similar tools. Such web surfing data may include your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring or exit pages, click stream data, operating system and the dates and times that you visit the website. Web surfing data and similar information may be used: for administrative purposes; to assess the usage, value and performance of our online products and services; and to improve your experience with our services.
How Information Helps Both You and Us
Our mission is to provide you with exceptional services and to help you achieve your probate and estate planning goals. Information about you and your accounts plays a key role in our ability to succeed in this mission. It also helps us service your accounts and administer our business. For example, we use information about you to:
Provide you with our services available through the website;
Establish and set up your account, issue an account number, and maintain your transaction history;
Respond more accurately and efficiently to your requests;
Identify opportunities to give you more convenience and control by developing new services that may benefit you;
Verify your identity and contact information to help protect you and the firm from fraud;
Comply with certain legal and regulatory requirements.
We generally use the information that you provide or that we collect to establish and enhance our relationship with you, and to operate, maintain, enhance, and provide our services and the website. We may use such information to periodically provide you with information, newsletters or offers about features and services available that may be of interest to you. We may also send information or offers to groups of users on behalf of third parties. However, you will have the option to opt out of receiving such information.
We use information provided by or collected from our users to understand and analyze the usage trends and preferences of our users, to improve the way our services and the website work and look and to create new features and functionality. We may use information about our users’ activities to generate statistics and maps that we deem helpful in the provision of our services or any part thereof. We do not and will not sell analytics about our users without written consent from the user.
As you browse The Law Office of Shawna M. Bates website and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, email email@example.com to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)
It is also important to note that some of the responses you may receive may be generated by an automated system that will supply solutions by applying an algorithm to your responses.
How and Why We Disclose Your Information to Third Parties
We limit the sharing of personal information outside of The Law Office of Shawna M. Bates. We do not sell, license, lease, or otherwise disclose your personal information to third parties, except as noted below:
We may disclose your personal information when such disclosure is legally required or appropriate pursuant any court orders, subpoenas or any regulations, cooperating with government agencies, other regulatory bodies, and law enforcement officials, performing background checks, resolving disputes or performing risk-management functions.
To help us improve our services, we may use algorithms or engage third parties to help us to carry out certain internal functions such as information management, account processing, client services, solutions management, or other data collection relevant to our business. Examples of the types of outside companies with which we may share information include companies that perform services for us, such as data processing, data and record management companies, and companies that perform reporting, and tax documentation. Use of any personal information we share with these third parties is limited to the performance of the task we request. The third parties with which we share personal information are required to protect it in a manner similar to the way we protect your personal information.
We may also disclose your information as necessary to credit reporting or collection agencies, or when necessary to protect our rights or property.
We further reserve the right to disclose any of your personal information as we believe appropriate or necessary to take precautions against liability, to investigate and defend against any third party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our services, or to protect the rights, property or personal safety of the firm, its employers, users, or issuers.
We may also use and disclose personally identifiable information and non-personally identifiable information: to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our website or network; to protect and defend our rights or property or the rights or property of others; as required by courts or administrative agencies; and in connection with a financing, sale, merger, or reorganization of our business or assets. Any successor in interest to our business would acquire the information we maintain, including personally identifiable information, and may alter the terms of this Privacy Notice. We do not and will not sell any of your information, including non-personally identifiable or personally identifiable information, to any third party for purposes of advertising, soliciting, or telemarketing.
Keeping Information Safe
We limit access to your personal information to those employees who have a legitimate business need to access such information to provide you with our services. In keeping with industry standards and practices, we maintain commercially reasonable physical, electronic and procedural safeguards and controls to protect your information. The website is built upon a secure infrastructure with multiple layers of protection and we use industry standard encryption technologies to safeguard your information.
Users may be required to identify and authenticate themselves prior to accessing restricted portions of our services. Generally, identification and authentication take place through the use of your user name and a password and/or while logging in with one of our technical support staff. You are responsible for keeping your password confidential.
We have security standards and procedures in place designed to prevent unauthorized access to your accounts and personal information. A key part of this process helps ensure that all information we have about you is accurate and up-to-date. If you ever discover inaccuracies in our data or if your personal information changes, notify us at firstname.lastname@example.org immediately.
The transmission of information via the Internet is not completely secure, and for this reason we cannot guarantee the security of information sent to us electronically. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our website and through one of our services providers in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
We may at times send you e-mail communications with marketing or promotional materials. If you prefer not to receive such marketing or promotional e-mails from us, you may unsubscribe completely by emailing us at: : email@example.com.
Please note that opt-out requests may take up to twenty-four (24) hours to process. Please also note that at times we may need to send you e-mail communications that are transactional in nature such as service or termination announcements or payment confirmations which are communications you will not be able to opt-out of. Also, you will not be able to opt out of any third-party information-sharing that is necessary for processing or administering your service requests. Additionally, any joint marketing efforts initiated by one of our services partners (and not by us), will require that you contact that particular service partner to opt-out.
You will be able to modify the information concerning your account by visiting your profile page and editing any information you wish to change. You will be able to change your e-mail address, password, contact information, or other login information by visiting your account’s settings page subject to our website policy. If you wish to delete your account or need help modifying account information, please contact us at : firstname.lastname@example.org. We will require up to twenty-four hours (24) to process such requests.
You may also clear cookies from your computer via your web browser settings. You may also wish to use a Google Analytics opt-out web browser add-on. Information on this option is available at:
If you would like us to remove your Personally Identifiable Information from our database, please send a request to: : email@example.com.
We are not responsible for removing your Personally Identifiable Information from the lists of any Third Party Services or other third party who has previously been provided your information in accordance with this notice.
Reviewing, Changing or Correcting Information
You may, of course, decline to share any or all of your personal information with us or ask us to delete your personal information from our systems at any time, in which case we may not be able to provide to you some of the features and functionality found on or through the website and our services.
The firm’s website is not intended for use by children, especially those under eighteen (18) years of age. No one under eighteen (18) years of age is allowed to use the website, provide any personal information or receive our email distributions. We do not knowingly solicit or collect Personally Identifiable Information from children under the age of eighteen (18). If you believe that a minor has disclosed Personally Identifiable Information to us, please report this to us immediately by emailing us at: firstname.lastname@example.org.
EU Residents: If you are a resident of the European Union, you have the following rights under the EU’s General Data Protection Regulation. Any requests you make may take up to 30 days to process. Please be sure to provide your identifying information when making the request.
Access: You may request to access your personal information and obtain a copy of the personal information which is being processed by _____. Such requests will be made by contacting us.
Correction or update: You may ask us to change, update or complete any missing data we process about you, by contacting us with the relevant updates.
Erasure: We only process your personal information with your consent. You may withdraw your consent to our processing of your personal information at any time. Unless we believe we have a legitimate interest for continuing the processing of your personal information (e.g. to comply with our legal obligations, resolve disputes, enforce our agreements, etc.) and the personal information is no longer necessary in relation to the purpose for which it was originally collected, we will erase your data.
Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
You have the right to file complaints with a Data Protection Authority.
To make any of these requests, please contact us.
Acceptance of Terms
Effective Date and Contact Information
Telephone Number: 469-305-0663